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FCT › Frequently Asked Questions

Information Systems

Registration and individual authentication credentials

  • On submiting in the registration page I get the message Invalid Identification Document. What next?
  • I have just submitted the registration form. What do I need to do to receive the access codes?
  • What data does FCT supply upon registration?
  • What are the access codes? What are they for?
  • What identification keys are there?
  • What happened to the Public Key?
  • What happened to the Private Key?
  • What is the Security PIN (previously Private Key) for?
  • Should I share the Security PIN with someone else?
  • How do I receive my access codes and identification keys?
  • I have not received the confirmation email after pre-registration. What next?
  • I have not received the access codes. What next?
  • I have forgotten the access codes. What should I do?
  • How should I proceed to change my personal data in the FCT Individual Registry?
  • My email changed. Do I need to change it in the Individual Registry?
  • I need to send the Association Key to a colleague. What should I do?
  • I want to change my Association Key. How should I do it?
  • I need a colleague’s Association Key. What should I do? Can I obtain it from FCT?
  • I am a Portuguese citizen but I do not have a civilian ID card, only a military card or a passport. How do I proceed?
  • I have registered at FCT quite a while back. Does the change to a new registration imply a new registration?
  • What is individual user registration and to what information systems it give access?

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